Diagnostic 1 Welcome to your Diagnostic 1 Choose the most appropriate answer to the following question. Is your colleague using the telephone? Actually, that's the intercom. No, he prefers to communicate via email. Turn the affirmative sentence into a yes / no question. Don’t forget the question mark. We have to attend the workshop on customer service. Choose the sentence that does not contain any verb form errors. Fifty people showed up for the conference, but there were only thirty seats. Fifty people showed up for the conference, but there was only thirty seats. Fifty people showed up for the conference, but it had only thirty seats. What is the correct way to address a client you don’t personally know? Hello Madam / Hello Sir. Hello Miss / Hello Mister. Choose the sentence that best answers the following question. Why do you work so hard? I work so hard because I am only satisfied when the client is perfectly happy. I work so hard because I need to submit this report in half an hour. Turn the affirmative sentence into a yes / no question. Don’t forget the question mark. Shawn assisted the elderly client. Write the number in word form. 40 Choose the offer that is correctly formulated. Shall I call a taxi for you, Madam? Would I call a taxi for you, Madam? Which word refers to a short period of rain? A shower An adverse An umbrella True or false? There is more than one way of expressing the future in English. True False Choose the sentence that contains a correctly spelled ‒ing form. Customers are refering to the company's website for the latest discounts. Gene is opening a bank account so he can receive his salary by bank transfer. Paula is writting down the client’s information. Complete the sentence with the correct modal. (May / Would) you like a glass of water with your meal? May Would Write the number in word form. 512 Choose the most appropriate response. Do you know yet what you want to order? Yes, I've decided. I'll order the Asian stir-fry. Yes, I've decided. I'm going to order the Asian stir-fry. Select all sentences in which the expression “o’clock” is used correctly. It is half past one o’clock. Let’s meet at twenty o’clock. I didn’t realize it’s already 8 p.m. o’clock! The bus departs at ten o’clock. Don’t be late! Choose the sentence that expresses an event that has not only been planned, but also arranged. Tonight, I will meet Melanie to plan next week's guided tours. Tonight, I am going to meet Melanie to plan next week's guided tours. Tonight, I am meeting Melanie to plan next week's guided tours. Decide if the statement is true or false. A diary and an agenda are the same object. True False Choose the sentence that does not contain any verb form errors. Megan does'nt like to get up early in the morning. Megan doesn't like to get up early in the morning. Megan does not likes to get up early in the morning. Choose the request that sounds more polite or more formal. Would you give me Lisa's telephone number? Will you give me Lisa's telephone number? Decide if the statement is true or false. "Post", "posting" and "position" are all three synonyms of "job". True False Choose the sentence in which the correct past tense is used. Tom practised his elevator pitch every day, until he delivered it flawlessly. Tom was practising his elevator pitch every day, until he delivered it flawlessly. Tom practised his elevator pitch every day, until he was delivering it flawlessly. Choose the correct spelling of the numerical adjective. A twenty-five-cents coin A twenty five cents coin A twenty-five-cent coin A twenty five cent coin Choose the sentence(s) in which the present tense is used correctly. At the moment, Ashley is doing an internship at a boutique hotel. She loves it. At the moment, Ashley is doing an internship. She is loving it. Indicate whether the irregular simple past form in the sentence is spelled correctly. Dave brang a big box of donuts to share with his colleagues. The irregular simple past form in the sentence is spelled correctly. The irregular simple past form in the sentence is spelled incorrectly. Write the number in word form. 3,000,601 Consider the following two sentences and choose the correct statement. After the presentation, the participants will answer the audience's questions. After the presentation, the participants are going to answer the audience's questions. Both sentences have the same meaning. Both sentences have a different meaning. Complete the sentence by choosing the appropriate word. The announcement published in a newspaper or online to announce a job is called a (job advert / job offer). job advert job offer Complete the sentence with the correct modal. Excuse me, (could / shall) you tell me what time it is? could shall Consider the following sentences and then choose the correct statement. Patrick was not paying attention while his colleague was explaining the safety guidelines. Patrick was not paying attention when the client asked him a question. When the manager asked him a question, Patrick gave the wrong answer. Only the first two sentences are correct. Only the last two sentences are correct. Only the first sentence is correct. Only the second sentence is correct. Only the third sentence is correct. None of the sentences is(are) correct. All of the sentences are correct. Time's up
